Please see our partners for more details. Stroll the pristine beach at sunset, cozy up under a palapa for two, or enjoy a candlelit dinner. By the end of all this, my husband, who normally does not get involved in these thing said that he had enough and by the next day got to one of the managers of the hotel to describe his disappointment and dissatisfaction. You could not leave any food out or the ants would attack it. It was full of sea grass. Our guests praise the restaurant and the helpful staff in our reviews. The RC room had all the restaurant menus in the room to look at and was fully stocked. Besides, your solicitude was not expressed by your travel agency; the adjoining rooms request has more demand during these dates.We invite you to come at any season out of these dates and I assure you that your point of view will change and may demonstrate why 92% of the clients are delighted with Royalton Bavaro.Warm regards,Juan TuñonGeneral ManagerRoyalton Bavaro Resort & Spa. That is an excessive amount of time for not a complicated order. Guests enjoy the kid-friendly amenities. The room service was better and more fresh at RC. Ridiculous and illogical. It also was not stocked well. As a Travel Smart member I have stayed at 7 of their hotels in Mexico, Punta Cana, & Jamaica - this resort tops our list of Royalton properties so far. Royalton Bavaro is perfect for travelers of all ages. Our butler was excellent at Bravaro (Gregorio). Your comment is very important to us and has been sent to the Department in charge.We extend our sincere apologies for the inconveniences that you have had with the service in some of our Restaurants; we continuously train our collaborators in order to give an excellent service to our visitors.Thanks for your important comment about the entertainment; we assure you that your observations have been sent to the department in charge.We are looking forward to the pleasure of welcoming you again in our Hotel and assure you that you will enjoy superior services and facilities on your next visit.Best regards.Juan Tuñon General Manager Royalton Bavaro Resort & Spa, This is the version of our website addressed to speakers of English in the United States. The room for our grown male and female siblings, was One King bed with the pull out couch made up. Enjoy free WiFi, free valet parking, and an outdoor pool. Who would expect a leak, but the problem is not the leak itself, things happen, but the fact they didn't clean it and at 10 o'clock at night we're still with the dirty and disgusting bathroom. There were limited towels, no hair dryer, no shower caps and no simple luxuries that one would expect from a hotel with 4.5 stars. All the girls in the coffee shop are wonderful. I would say the food was good at both, but we mostly ate at diamond club places and stayed away from the buffet for the most part. This place is set right on a beach, so there's only a pocket of palm trees between you and the latte-coloured sands. Once we finally got in, the bracelet did not open the door causing me to go back to the reception area and wait online yet again. The 2 rooms together are a 2 bedroom suite. The beach was excellent at Bravaro when we...We stayed in the Royalton Riviera Cancun chairman suite in the last and the Punta Cana Bavaro chairman suite this time. We were very impressed by the new Royalton Bavaro in Punta Cana! We are looking forward to the pleasure of welcoming you again in our Hotel and assure you that you will enjoy superior services and facilities on your next visit.Best regards.Juan Tuñon General Manager Royalton Bavaro Resort & Spa. We asked for two adjoining rooms, or two rooms near each other, two queen beds each, in a quiet section of the resort (away from entertainment, high traffic areas, restaurants). It had dust bunnies and I don’t think the rugs were vacuumed. FYI beach area is small and crowded. Our guests praise the restaurant and the helpful staff in our reviews. Now £157 on Tripadvisor: Royalton Bavaro Resort & Spa, Dominican Republic. The only downside to mention was the beach - which is normally beautiful, this trip it was over run with seaweed- so much so that swimming in it was not enjoyable. Dear cute001Receive a warm regard from Royalton Bavaro Resort & Spa.We heartily appreciate your taking the time to write such a kind review on our resort Royalton Bavaro Resort & Spa. The assigned rooms were not adjoining, facing the entertainment pavilion of the neighboring resort, and each with ONE king bed. Both trips were wonderful. The chairman at RC was larger and seemed more fancy. We travel often and this by far was the worst service experience we have ever had. The beach was excellent at Bravaro when we were there and not good at all in RC. My granddaughter (and me n pop pop ;) ) just loved the lazy river and the cavern swim up pool bar-And had a blast learning to surf the flow rider-The staff there were wonderful - they had so much patience and spent lots of time w our granddaughter, teaching her how to surf and do tricks. The largest room here is the four-bedroom, 2,551-square-foot Chairman’s Suite, which features a dining table, a pool table, and an outdoor hot tub. It’s more spread along the beach instead or farther back from the beach. if you can’t understand what the issue is then solving a problem is impossible. Some site knowledge and Basic Customer Service training might also help. Listen, communicate, understand, admit if you make a mistake, follow up, rectify quickly. We stayed in the Royalton Riviera Cancun chairman suite in the last and the Punta Cana Bavaro chairman suite this time. The butler at RC was terrible. One person asks you for a drink and leaves. The door jam was splintered and broken with nails sticking out, the bathroom sink had a foul smell, the shower tiles were broken and the shower floor drain didn’t work. We stayed in the diamond club for both. Post your vacation selfies, answer emails or binge your favorite series from anywhere at the resort. The most recent trip was at Bavaro Guests enjoy the kid-friendly amenities. Dinner did not disappoint either- First night we got there too late to have lunch so we had to eat in the buffet… We sat down at the late hour to enjoy grilled lobster, grilled snapper, grouper, lamb chops, steak, shrimp and The list goes on…the ala cart restaurants were top notch as well, Brazilian steak house, seafood, Japanese and a steakhouse that offered a tomahawk ribeye on special- say what?? It was like pulling teeth to try and get a reservation. The room had shelves and stones that were cracked, broken or stained. He set us up with reservations all week. The location was a little bit better for me as it was more of a beach sea view as compared to a pool, people and sea view. Royalton Bavaro Resort & Spa, Punta Cana Picture: Chairman Suite - Check out Tripadvisor members' 50,030 candid photos and videos. Queste sistemazioni con stile personalizzato hanno salotto separato. It's plumb in the centre of a sandy beach, with a fistful of palms peppered through the grounds. Arena Gorda Beach Road Carretera El Macao - Arena Gorda, Punta Cana 23000 Dominican Republic. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. The location was a little bit better for me as it was more of a beach sea view as compared to a pool, people and sea view. Apart from that, this room was a construction nightmare. It had dust bunnies and I don’t think the rugs were vacuumed. Royalton Bavaro also features a sprawling lazy river for relaxing and refreshing afternoons. The Royalton could learn a thing or two from their neighboring Spanish chains with regards to customer service. We did not ask much else of him, but I was happy to have that done. Stay at this 4.5-star luxury property in Punta Cana. I asked for a rollaway bed and was promised that by the time we get to our room it will be ready. We travel 3-4 times per year to different destinations and this is the first time we have encountered so many things wrong that the only description comes to mind without using angry language or profanities is simply ridiculous. We stayed in the Royalton Riviera Cancun chairman suite in the last and the Punta Cana Bavaro chairman suite this time. The most recent trip was at Bavaro The chairman at RC was larger and seemed more fancy. Occupancy limits - 8 adults, 6 children, 6 junior (effective from 9/22/20) 8 total including Infant. So make sure to do so. The beach was excellent at Bravaro when we... We stayed in the Royalton Riviera Cancun chairman suite in the last and the Punta Cana Bavaro chairman suite this time. This place doesn't mess about when it comes to location. Both trips were wonderful. more, Lock in the lowest price from these sites. It’s in a park or reserve that does not allow fishing. Hard Rock Golf Club at Cana Bay is minutes away. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Stay at this 4.5-star luxury property in Punta Cana. :) Every day ‪at 12:30‬ there is a shuttle (5mins ride or a 15 min walk down the beach) to their sister resort where Diamond club members can enjoy the full size water park- excellent and lots of fun. The following day after several hours at the front desk yet again, and now for the third time we were moved again to a room beside a family suite, after being assured the adjoining room was NOT a family suite. Exchanging vows in a breathtaking setting is easy with our wedding planning service. We booked the diamond swim up suite Just wondered how "fancy" this place is, lol. This is the version of our website addressed to speakers of English in the United States. We stayed in the diamond club for both. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. Review of The Royalton Riviera Cancun Presidential Suite with Ocean Front. Throughout this nightmare, several times we asked to see the front desk supervisor, but Rosa never came out of her protected little office. No coffee cups or silverware, but it had a full kitchen, so that was odd. Club or no club same people run the hotel and it is below average to put it nicely. The Royalton Bavaro has fresh-out-the-wrapping facilties and modern decor. Dear Y588sJ,Thank you for choosing us to spend your Christmas holidays with us.We apologize for all the inconveniences experience during your stay with us.I have to recognize that in specific seasons like Christmas and Easter, the family occupation increase significantly and it is very difficult to satisfy all the customers’ requests with the hotel on its full capacity. Stay at this 4.5-star luxury property in Punta Cana. I expressed my concerns to guest services who did make sure that I was seated on time at a restaurant the next night but that’s where it ended. Prenota Royalton Bavaro Resort & Spa, Repubblica Dominicana su Tripadvisor: consulta le recensioni di 4.738 viaggiatori che sono stati al Royalton Bavaro Resort & Spa (n.36 su 153 hotel a Repubblica Dominicana) e guarda 5.876 foto delle stanze! Rooms that are converted into family “hang out” rooms. Royalton Bavaro Resort & Spa- All Inclusive is an all-inclusive property. The room was not very clean. Once more to the front desk, where the lies started again. I letti sono preparati con biancheria da letto di alta qualità. The most recent trip was at Bavaro, Ask kimmySK about Royalton Bavaro Resort & Spa, Ask Y588sJ about Royalton Bavaro Resort & Spa, Ask cute001 about Royalton Bavaro Resort & Spa, Ask CTEPbBA about Royalton Bavaro Resort & Spa, Ask AMHNJ about Royalton Bavaro Resort & Spa, Ask 561barryd about Royalton Bavaro Resort & Spa, Be Live Experience Hotels in Dominican Republic, RIU Hotels & Resorts in Dominican Republic, InterContinental (IHG) Hotels in Dominican Republic, Iberostar Hotels & Resorts in Dominican Republic, Senator Hotels & Resorts in Dominican Republic, Grand Palladium Hotels & Resorts in Dominican Republic, Adults Only and Adult Friendly Resorts Punta Cana, Hotels near Spa - Luxury Bahia Principe Esmeralda, Hotels near RIU Room Escape Games Punta Cana Code to Escape, We compared the lowest prices from 9 websites, We compared the lowest prices from 8 websites, We compared the lowest prices from 7 websites, The Grand Reserve At Paradisus By Melia Palma Real, We compared the lowest prices from 6 websites. I’m not sure if being in the Diamond Club would have made things better but that was sold out. The butler at RC was terrible. The Chairman at Bavaro had lot of ants. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Perfect for up to 8 people and includes # AllInLuxury ® features, such as: oceanfront view, dining table, pool table, kitchen, fully-stocked bar, plus all # DiamondClub ™ amenities! We did not ask much else of him, but I was happy to have that done. Popular attractions Arena Gorda Beach and Hard Rock Golf Club at Cana Bay are located nearby. On the last day we heard you could upgrade for the day but a little too late for that suggestion. The most recent trip was at Bavaro The chairman at RC was larger and seemed more fancy. They went a few days. Casino* Guests enjoy access to an exclusive on-site casino featuring card tables and machine games, so those feeling lucky don’t have to venture far. Not my idea of dining while on vacation. On the third day in the second room, we discovered that the adjoining room was really a family suite. This premium level of service features the comfort of anticipatory service, exclusive á la carte restaurants and bar areas, as well as the shimmering pool and pristine beach areas for the sole use of Diamond Club™ guests. Tutte le camere sono dotate di balcone o patio. Front staff should know what the room arrangements are and locations on the site. You could not leave any food out or the ants would attack it. NOT for adults travelling with adult family members OR anyone looking for some peace and quiet at any time including escaping to your hotel room for a quiet nap. This modern all-inclusive resort in the Dominican Republic has eight restaurants, nine bars, daily activities, and nightly entertainment. We stayed in the diamond club for both. I loved visiting the coffee shopThe kids club was ok. Wake each morning and enjoy in-suite coffee or tea stations, breakfast served to you by gourmet room service and your … I’m excited to see how it measures up to the ones we have stayed at already. Choose from the family friendly rooms, or enjoy a … Royalton Bavaro is a sprawling luxury all-inclusive resort in Punta Cana, on one of the finest beaches in the Dominican Republic. Both trips were wonderful. We are a family of four adults and the Royalton Bavaro was never able to accommodate us as four adults.Starting with the room request. Few other things: they do not take reservations at restaurants and the wait is 1 to 2 hours- buffet never fails. Taxes and fees that are shown are estimates only. Popular attractions Arena Gorda Beach and Hard Rock Golf Club at Cana Bay are located nearby. We stayed in the diamond club for both. Called housekeeping to come clean up the mess after the leak and when we returned to the room after supper we still had dirty bathroom with a few remaining towels, but they did what I did not ask them: prepared the bed for the night, removing the things I had on the bed, including my clean robe and putting on top of the dirty suitcase. Royalton Bavaro Resort & Spa: Chairman suite - See 4,739 traveler reviews, 5,716 candid photos, and great deals for Royalton Bavaro Resort & Spa at Tripadvisor. We took a note about your point.Accept our apologies because we were not able to accomplish your expectations with the gastronomical offer in some of our restaurants; our Executive Chef works hard to make an extensive menu of luxury plates and in almost all the cases we can accomplish the tastes of our guests. The cons are many — I spent the first day walking back-and-forth to reception checking on our room (four times). We were beginning to feel like we were in Oz, where there really isn’t a supervisor behind the curtain. General_ManagerPUJ, General Manager at Royalton Bavaro Resort & Spa, responded to this review. Kids club employed smiling staff, very good with the children, Unfortunately it seems that a lot of guests do not take advantage of the kids club so as such many days the activities there were canceled or changed, however my granddaughter wanted to go anyway to “hang with the girls” and very much enjoyed her time there. Royalton Suites Cancun All Inclusive. More, Dear kimmySKReceive a warm regard from Royalton Bavaro Resort & Spa.We heartily appreciate your taking the time to write such a kind review on our resort Royalton Bavaro Resort & Spa.

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