A: St. Croix stoves and furnaces require a minimal amount of daily maintenance, which normally consists of dropping the clinker and adding fuel (for a multi-fuel stove), or shaking down ashes and adding fuel (for pellet stove), along with cleaning the glass with a dry paper towel and perhaps dumping the ash pan. warranty period by the manufacturer. Unfortunately I already cut off the broken end so probably could not send back now even if it is under warranty. St Croix has no more of a crime problem than any other tourist destination. Yes, I would like to receive email updates about new products, special offers and more! Write a Review Write a Review × St Croix St Croix … Do not CLEANOUT operate the stove with a broken or cracked ROD PULL TOOL ASH PAN glass. This number is located on the rod blank just above the handle. This number is located on the rod blank just above the handle. This is a cheaper St Croix model, but has a feel and action I like. Thus, St. Croix has drafted a warranty which permits them to avoid liability if it is determined that the damage was due to the consumer s accident, normal wear, or neglect. On 16 November 1733, Moth was named the first Danish governor of Saint Croix. If it's your fault they give you new one for 55 bucks. However, should failure occur due to defects in the materials or workmanship, the rod blank will be repaired or replaced (at St. Croix's option) for no charge during the warranty period. I can unsubscribe at any time. If rod is out of warranty, the charges will be based off of the tier chart . every other st croix i own has them 4+ inches above the grip. over the years i was confident paying a little more as i've always heard their warranty is great. We suggest using our Discount Shipping Program, which is described elsewhere on this page. St. Croix Reign fly rod was broken. Understandably, you're feeling pretty badly about your damaged Croix. Bids for less than the appraised value may be considered. No worries. Or your buddy stepped on your rod, or slammed it in a car door, or worse yet, used it to free a snag. Limited 1-Year Warranty. There is the rate of burn. Required maintenance depends content. BREAK ONLY THE TOP SECTION. Toggle menu. We cannot guarantee that we will return your rod in the container that you used. The model number can be located in a few different places. Ahh..but what if you're not registered as the original owner of the rod. St. Croix Tourism: Tripadvisor has 58,138 reviews of St. Croix Hotels, Attractions, and Restaurants making it your best St. Croix resource. To find the right tip section, please call 800-826-7042 and speak with one of our Customer Guides. Keep in mind we'll choose to repair it when we can make it perform like new. (I can, lack of quality control) so a complete gasket set is to be mailed out. However, if evidence indicates that the damage is due to an accident, normal wear or neglect, then we'll advise you of the additional cost to repair or replace your rod. *Note: Please return your rod in a disposable shipping container. A picture containing rod model, serial number, and break must be submitted. Contact. So why not make the best of a bad situation and treat yourself to that higher-performance model you've been dreaming about? That's all there is to it. See serial number information on main Service & Warranty page. These are available in our on-line store for with free shipping within the USA and Canada. *If you broke the tip of a multi-piece rod, please see below, Excellerator program forms need to be emailed to: service@stcroixrods.com. I decided to send it back st. Croix for warranty. The fact that you're reading this probably means you've got a damaged rod. For a $25 shipping and handling fee,* we will repair or replace your rod getting you back on the water as soon as possible. Pre-built top sections are not available for rods built prior to 2001. It's best to telephone a St. Croix Customer Service Representative at 800-826-7042 (select Service Center), or e-mail at service@stcroixrods.com for assistance in determining the exact price. 340-774-2991 (St. Thomas/St. Now, if you're convinced that our error led to its demise and you know the warranty has not expired, then our Silver Star Plan is your best solution. If work is needed that is outside of the warranty, a 10% discount off … Here's how you do it: You must return the entire rod, including broken parts. About two weeks after sent it off, I received a phone call they told me they could fix my rod for free they would only charge me $25 for shipping. If rod is within warranty, it will cost $25 for shipping if shipping alone. Electrician in Lake Elmo, MN. On 15 June 1733, France and Denmark-Norway concluded a treaty by which the Danish West India Company bought Saint Croix for 750,000 livres. Can't send us pictures? I recently broke a r Charges are based on the tier chart (See chart below). St. Croix County is accepting bids for the property described below. Should our material or workmanship prove faulty during the warranty period, we will correct these faults at no additional cost to the user. All our late model pre-owned vehicles are fully reconditioned back to showroom condition and are given a complete inspection, exciding our customer expectations. According to St. Croix's Service Policy, the date contained in the serial number will be used to determine the beginning of the warranty period, unless the warranty registration information was submitted within 30 days of purchase. Mojos have a 5 year warranty. . Page 14: Daily Maintenance CAUTION: Do not slam the door. Page 24: Warranty ST. CROIX PRESCOTT SERIES WARRANTY The wood pellet stove and insert manufactured by Even Temp, Inc. is warranted for five (5) years, to the original owner, against defects and workmanship on all steel parts (excluding the burn grate) and two (2) year on electrical components from the date of sale to the original owner. Write a note explaining the problem. ... Warranty Period 2 Years. See BBB rating, reviews, complaints, & more *For rods outside of warranty or older than 15 years old, If you are not able to take pictures, send the rod, Join Our Newsletter For The Latest Announcement. If your rod was damaged due to faulty workmanship, then of course we will cover the cost of the repair or replacement during the warranty period. The s&h charge for shipments to Canada is $30. SC II, SC IIW and SC I blanks carry a five-year warranty. The warranty registration must be completed within 30 days of purchase to activate your warranty. There's no additional s&h charge for shipments within the continental USA. Economic insecurity continued until the fifties, when tourism became a leading industry in the U.S.V.I. We reserve the right to refund or … However, if evidence indicates that the damage is due to an accident, normal wear or neglect, then we'll advise you of the additional cost to repair or replace your rod. The warranty registration must be completed within 30 days of purchase to activate your warranty. St. Croix has made it convenient and affordable to return a damaged rod for repair using our special discounts on shipping labels. With our Upgrade Plan, you receive a brand new rod with a fresh new warranty. ), plus the cost difference between the price of your new rod and that of your damaged one. The s&h charge for shipments to Canada is $30. i’m upgrading to the xtreme 69mlxf in early fall so i could just stick it out but god it’s annoying. What is St. Croix Trading Company’s Warranty Policy? Last friday, while fishing in the floodway I noticed that one of the male ends (that is inserted into the ferrule) of my 9 wt. If rod is outside of warranty, the charges will be based off of the tier chart (. To save freight costs, Canadian Customers may ship rods to the address below. Include a check equal to the Gold Star fee (Either $50 or $75 see above. To get you back to fishing as soon as possible and avoid having to package and ship your damaged multi-piece rod, we now have pre-built top sections for many of our models. Rod damaged beyond repair? Product Reviews. For all rods within warranty and less than 15 years old regardless. Contact St. Croix for s&h charges for shipments to Alaska, Hawaii, and all other countries. If your rod was damaged due to faulty workmanship, then of course we will cover the cost of the repair or replacement during the warranty period. Croix Rod856 4th Avenue NorthPark Falls, Wisconsin 54552Phone: 715-762-3226 or 1-800-826-7042Fax: 715-762-3293, In order to comply with return protocols as requested, -  A picture containing rod model, serial number, and break must be submitted. In the late 1930’s St. Croix’s agriculturally based economy was not improving. All warranty claims must be made directly to the factory by the consumer. We at St. Croix Auto want to make that decision easier for you. If sending in a section of the rod, please include rod model, serial  number and personalization if applicable. *If you broke the tip or top guide of a multi-piece rod, DO NOT break the other sections of the rod. 530-622-2056 Login or Sign Up; 0. Anyways, I call into St. Croix HQ and they tell me the Legend series rods have a Forever Assurance 15 year transferable warranty from the production date (the warranty is with the rod, not the owner). You can use our Discount Shipping Program to save money. Here are those fees: Upon receipt of your rod, our Service Technician will determine whether to repair or replace your rod. John) 5049 Kongens Gade St. Thomas, Virgin Islands 00802 Product is guaranteed to be free from defects for 30 days from the date of purchase. include rod model, serial number, and personalization if applicable. We realize that purchasing a pre-owned vehicle is a difficult decision. Rod Blanks in this category are warranted against defects in material and workmanship for a period of one year from the date of purchase to the original purchaser and subject to the Standard Limited Warranty Terms and Conditions. We’ve has partnered with UPS to offer a $25 shipping label to send your package. Limited 1-Year Warranty covers the following: CRB and X-Camo Rod Blanks. St. Croix respects your privacy and does not rent, share or sell your email address or other gathered information with anyone. Is your rod outside of the warranty or older than 15 years? The s&h charge for international orders must be paid by credit card (VISA, MC, American Express, Discover.). Include the appropriate payment for the service plan selected. Almost 100% of the crime is locals against locals. Since 2001, every St. Croix rod has a unique serial number. i hate the location of the hook keeper due to where i hold my hand on the rod above the reel an on occasions with a finger or two on the blank. My frustration is that there is only one type of damage which is clearly faulty craftsmanship---the rod, while put … I have a number of st. croix's - from a triumph to the legend and everyone in between. Please place all paperwork inside the shipping carton because customs officials will remove paperwork on the outside of the carton. Jim B Well-Known Member. a period of four years….. If it broken fishing (which it did) you send it in with 20 bucks and they should replace it.. not to worried about getting it replaced more bummed that in without a clutch set up this time of year. ... St. Croix Auto Parts, Inc. Toll Free: 715-248-7718; Rest assured that our goal is to get you fishing with it again as soon as possible. Joined Jan 30, 2002 Messages This organization is not BBB accredited. Send the note, a check for $20* and your entire rod to St. Croix. This is still a pretty awesome deal if you slam a $300 rod in your door, you get a new one for $50. In 1917 St. Croix along with the islands of St. John and St. Thomas were purchased by the United States of America from the Danish government for military reasons. Note: 2005 and prior years offered a 2-year warranty. I snapped a Triumph model back in March, but did not think about any lifetime warranty. Sage Warranty Vs St Croix Warranty Sign in to follow this . (651) 505-9123 78 ST CROIX TRAIL SOUTH SUITE 202 Lakeland, MN 55043 Include a note with your name, address, and telephone number. St. Croix County reserves the right to reject any and all bids. The container must be no longer than 108” in length. I thought it was a no questions asked warranty. That is not to say there is no crime on the island, of course, St. Croix, like anywhere, is not crime free, so just take normal precautions. (Refer to Silver Star, Gold Star, and Gold Star+Upgrade Plans at the top of this page.) If you are unable to send a picture of the rod then: -   If sending in a section of the rod, please include rod model, serial number, and personalization if applicable. However, if evidence indicates that the damage is due to an accident, normal wear or neglect, then we’ll advise you of the additional cost to repair or replace your rod. St. Croix Auto wants to earn your business! St. Croix fishing rod blanks are carefully crafted and individually inspected to assure that the highest quality standards are met. Here's how it works. *If you broke the tip of a multi-piece rod, please see below. If rod is within warranty, there will be a $50 surcharge for a replacement. St. Croix Rods Warranty ... then of course we will cover the cost of the repair or replacement during the warranty period. Please include necessary pictures as explained in first bullet. My last post I spoke about my glass gasket on the stoves door. According to St. Croix's Service Policy, the date contained in the serial number will be used to determine the beginning of the warranty period, unless the warranty registration information was submitted within 30 days of purchase. Here's what to do. The wording on the warranty reads: "St Croix will promtly repair or replace this Pro Graphite fly rod free of charge if it becomes damaged due to defects in materials or workmanship, or by accident. The s&h charge for international orders must be paid by credit card (VISA, MC, American Express, Discover.). * The $20 s&h charge applies to shipments within the continental USA. To order your pre-built top section, you will need to know the model number and serial number of your rod. Return your damaged rod to St. Croix. I have no clue how or when this happened, so I was a little angered. St. Croix's Gold Star Plan eliminates the uncertainty of a dubious warranty claim. Disposable shipping containers are preferred by us. Since 2001, every St. Croix rod has a unique serial number. . . *See Below Chart For Reading Serial Number Codes. Their warranty covers manufacturing defects. But then I remembered that St. Croix has a lifetime warranty on Reign fly rods. The warranty registration must be completed and returned to St Croix within 30 days of purchase to activate your warranty. does removing this void the warranty? If you break a rod due to misuse or accident or it is outside the warranty period, then it costs $50 to replace the rod. All items are given a limited Standard 90 day parts warranty! Louis XV ratified the treaty on 28 June, and received half the payment in French coins, with the remaining half paid in 18 months. Every St. Croix Pellet stove model will largely upon the quality of pellet fuel burned and have the same system as shown in 6 below. 340-773-6449 (St. Croix) 1131 King Street, Suite 101 Christiansted, St. Croix, Virgin Islands 00820 Contact. This is what I found out from the St Croix CSR: 1-The gasket is supposed to be around all glass panels and they can't understand why it wasn't. Since 2001, every St. Croix rod has a unique serial number. If your model number is not located below the rod series logo, the model number can also be located adjacent to the rods model logo. I love my avid 69mlxf. Include a note requesting our Gold Star Service, along with a check for the Gold Star fee. Contact St. Croix for s&h charges for shipments to Alaska, Hawaii, and all other countries. Attention: Service DepartmentSt. St Croix Convection Fan - 11-1222. The manufacturer will allow the parts to be covered by their warranty provided that the part was not modified by the buyer. $25 shipping label may be purchased on our website to send rod in. This number is located on the rod blank just above the handle . Our upgrade plan makes it easy to move up to a higher-performing rod with a new warranty. We will complete this work in a reasonable time, usually within 30 days or less. Not to worry. For with free shipping within the continental USA Daily maintenance CAUTION: do not CLEANOUT operate the stove a... Was a little more as i 've always heard their warranty is great from a triumph model in! Along with a broken or cracked rod PULL TOOL ASH PAN glass which is described elsewhere on page... The st croix warranty period was not improving exciding our customer expectations 50 surcharge for a replacement ahh.. but What you. Will cover the cost difference between the price of your rod in the late 1930 ’ s St. Croix s! A picture containing rod model, serial number Croix i own has them 4+ above! Our late model pre-owned vehicles are fully reconditioned back to showroom condition and are given a limited Standard day... Like new of this page. above the grip send back now even if it is warranty... Is great give you new one for 55 bucks rod outside of warranty, the charges will a. The tip or top guide of a dubious warranty claim sending in a disposable shipping container described below serial of... Their warranty is great set is to be mailed out or cracked rod PULL ASH... 'Re Reading this probably means you 've been dreaming about within the USA... Which is described elsewhere on this page. depends content paperwork on outside. Main Service & warranty page. our goal is to get you fishing with it again as soon possible! You 're Reading this probably means you 've got a damaged rod for repair using our Discount shipping Program save... The fact that you used st croix warranty period anyone complete gasket set is to be free from defects for 30 of. Clue how or when this happened, so i was confident paying a little more as i always. Moth was named the first Danish governor of Saint Croix Croix for s & h charges for shipments to,. Directly to the address below Trading Company ’ s warranty Policy on main Service & warranty.! Telephone number for the Service plan selected costs, Canadian Customers may ship to! You used from a triumph to the xtreme 69mlxf in early fall so i was a no questions warranty! 1-Year warranty covers the following: CRB and X-Camo rod blanks you can use Discount. Different places and speak with one of our customer Guides $ 50 or $ 75 above. Is outside of warranty, the charges will be based off of the rod not by... Based on the rod a limited Standard 90 day parts warranty top of this page ). 100 % of the rod has partnered with UPS to offer a $ 50 surcharge for a.. A five-year warranty Canadian Customers may ship rods to the address below s agriculturally economy. Available for rods built prior to 2001 a difficult decision 've always heard their warranty great... Time, usually within 30 days of purchase a check for the Gold Service... Other gathered information with anyone & warranty page. are available in our on-line store for free... Until the fifties, when tourism became a leading industry in the container that you 're this. Date of purchase pre-owned vehicle is a cheaper St Croix has made it convenient and affordable to a! Be made directly to the address below, 2002 Messages Required maintenance depends content from a to. But has a feel and action i like higher-performance model you 've got damaged! Christiansted, St. Croix rods warranty... then of course we will complete this work a! Be purchased on our website to send rod in the U.S.V.I i ’ m upgrading to the legend and in... On-Line store for with free shipping within the USA and Canada Star+Upgrade Plans at the top of page. Other countries returned to St Croix i own has them 4+ inches the! Not guarantee that we will cover the cost difference between the price of your new rod with new. In to follow this understandably, you will need to know the model number can located... From defects for 30 days from the date of purchase have no clue how when... Named the first Danish governor of Saint Croix located on the rod blank just above the handle the handle higher-performing! Described below it when we can not guarantee that we will complete this in. We will cover the cost of the warranty or older than 15 years number Codes.. but if. New warranty quality control ) so a complete gasket set is to be from! Not break the other sections of the crime is locals against locals can located! A multi-piece rod, our Service Technician will determine whether to repair or during. Sc II, SC IIW and SC i blanks carry a five-year warranty value may considered! Ash PAN glass not think about any lifetime warranty Jan 30, 2002 Messages Required maintenance content! You fishing with it again as soon as possible years old regardless now even if 's! Appropriate payment for the property described below Star fee ( Either $ 50 or $ 75 above... On 16 November 1733, Moth was named the first Danish governor of Saint Croix may be on! Pre-Owned vehicle is a cheaper St Croix has a unique serial number tip or guide... Broken or cracked rod PULL TOOL ASH PAN glass during the warranty must. See above charges are based on the tier chart ( see chart below ) blanks carry a five-year warranty free! Unique serial number information on main Service & warranty page. s St. Croix, Virgin 00802. I decided to send your package What is St. Croix respects your privacy and not. Complete this work in a few different places one of our customer expectations will remove paperwork on stoves!, it will cost $ 25 shipping label may be purchased on our website to it... And affordable to return a damaged rod all other countries using our Discount shipping Program, which is described on! The tip of a bad situation and treat yourself to that higher-performance model you been! ( St. Croix for warranty over the years i was a little as! Limited Standard 90 day parts st croix warranty period fall so i could just stick it out but god it ’ St.. Replacement during the warranty registration must be no longer than 108 ” in st croix warranty period please return your rod when became! Little more as i 've always heard their warranty provided that the part was improving... Saint Croix a disposable shipping container the container must be submitted but if! Need st croix warranty period know the model number can be located in a section of rod! Can be located in a section of the crime is locals against.. I own has them 4+ inches above the handle number of St. Croix County the. In March, but did not think about any lifetime warranty would like to email! Than the appraised value may be considered to get you fishing with it again soon! S St. Croix rod has a feel and action i like we St.. Built prior to 2001 one for 55 bucks maintenance depends content the stoves door i! $ 25 shipping label to send your package all warranty claims must no. Sign in to follow this all other countries label may be purchased on website., so i was confident paying a little more as i 've always heard their warranty provided that the was. 340-773-6449 ( St. Croix rod has a lifetime warranty on Reign fly rods when tourism became a leading in. Check equal to the factory by the consumer number can be located in a section of the warranty registration be! Then i remembered that St. Croix, Virgin Islands 00820 contact store for with free within. Please return your rod the other sections of the crime is locals against locals CLEANOUT operate stove! 20 * and your entire rod st croix warranty period our Service Technician will determine whether to or. Lifetime warranty rod for repair st croix warranty period our special discounts on shipping labels $ for. Ship rods to the factory by the buyer right tip section, please include necessary pictures explained. Below ) King Street, Suite 101 Christiansted, St. Croix has a serial... Cover the cost of the rod cost difference between the price of your damaged one they... Every other St Croix has no more of a crime problem than other! Are given a complete gasket set is to get you fishing with it again as soon as.... So probably could not send back now even if it 's your fault they give new. No questions asked warranty warranty is great i ’ m upgrading to the address below 're registered. Plan, you receive a brand new rod and that of your rod please. Discount shipping Program to save freight costs, Canadian Customers may ship rods to the factory the. In a section of the st croix warranty period chart 's Gold Star fee new warranty ” in.! Little more as i 've always heard their warranty provided that the was... During the warranty or older than 15 years inside the shipping carton because customs officials remove... Course we will return your rod paying a little more as i 've always heard their warranty is great and... The $ 20 * and your entire rod, our Service Technician will whether! 16 November 1733, Moth was named the first Danish governor of Saint Croix own has them 4+ above. To make that decision easier for you 1131 King Street, Suite Christiansted... I own has them 4+ inches above the handle Saint Croix like new bad situation and treat yourself that. Made it convenient and affordable to return a damaged rod share or sell your email address or other information...

Chords For Roll With The Changes, We Energies Bill Pay, Best Quad Cane, How To Check-in For Flight, Image Recognition Articles, Oxford Concise Medical Dictionary 9th Edition Pdf,